MediaSnackers Alumni
The MediaSnackers Alumni are a growing number of past clients that could just disappear into the ether if we didn’t catch up with them. This is exactly what we’re doing! We decided to hunt down and grill them to find out what difference their training had made in the way they work professionally and personally. Each month we plan on showcasing the thoughts and insights from one such individual, next up Sarah Ogle from Everyman Playhouse in Liverpool:
Who do you work for, what’s your role and what sort of things do you do?
I’m Sarah and head up the team responsible for Communications and Sales at two of Liverpool’s most famous theatres (the Everyman and Playhouse).
The team works to encourage new audiences and existing audiences to engage with our work on and off stage. We use the usual marketing mix of direct marketing, print, advertising, utilising the press and increasingly online activity.
Its been a month or so since you have been drenched in the MediaSnackers ‘way’, what did you learn from the experience?
This is where the wondrous Mediasnackers team stepped in and really opened our eyes and a whole new world!
Personally it made me realise that the web wasn’t quite the scary place where I needed lots of geeky knowledge, but that with a bit of expert know-how (in particular the world of wordpress, animoto and ustream) a lot could be achieved with not much money but plenty of ideas.
We wanted as many young people as possible to engage with the production and the results speak for themselves… 40% of tickets were sold to under 26s and we have a fantastically talented team of young digital journalists about to join our newly formed Young People’s Forum.
How have other members of the team/organisation, that didn’t attend the course, received your new techniques?
For the theatres it meant we could engage with a whole new audience with our production of Proper Clever – a new play for young people by Frank Cottrell Boyce.
What has been the biggest and easiest change to make in the way that you work?
The biggest change in the way we work has been largely down to the staff who have moved on since the project, which has meant we’ve had to put some of our plans on hold. We’d hoped to create a similar blog site for our Billy Wonderful tour, but due to time pressures we settled on utilizing twitter instead.
The easiest change is really in attitude… we’re much more likely to say ‘let’s try it’.
Has there been any difficulty in implementing these new approaches?
We’ve still got a few issues around equipment and our wi-fi connection (!?!!) but we’ve been ‘Tweeting’ about our show Billy Wonderful as its toured schools and community centres across the region and are looking forward to doing more and more.
The Mediasnackers approach also made me think again when I restructured the team and now the ‘newbies’ are all in place we’re starting to try different things out.
What future projects do you have planned which utilise social media?
Apart from ‘tweeting’ about Billy Wonderful, we’re looking at utilising social media more as we develop our youth forum and we’re starting to think about how we might use it for a production coming up in the autumn.
Thanks again Mediasnackers.
Thank you Sarah Ogle
See all MS Alumni interviews here